Administrator to EPLAN Nordic
Open position
Do you want to be in the hub of a growing Nordic organization?
EPLAN is a leading provider of software and services for electrical engineering design, automation, and digitalization. We help our customers optimize their processes and create the industrial solutions of the future.
We are now looking for a structured and service-minded Administrator to join our Nordic team in Ängelholm. In this role, you will have a central position where you work broadly administration, customer support, order processing and business support. You will play a key role in creating efficient processes, ensuring high customer satisfaction and supporting profitable growth across the Nordic region.
About the Role
As an Administrator, you will be responsible for a wide range of administrative tasks and serve as an important link between customers, the sales organization, and our internal departments. You will contribute to developing efficient ways of working and ensuring high quality in our administrative processes.
The role involves close collaboration with colleagues in Sales, Marketing, Professional Services and other functions across the organization.
Key Responsibilities
- Manage incoming customer inquiries via phone, email and web channels
- Process orders and handle invoicing
- Administer service agreements, quotations and training programs
- Support the Sales, Marketing and Professional Services teams
- Maintain and update the CRM system together with the rest of the team
- Work in SAP and CRM systems (C4C)
- Prepare business-related reports and KPI follow-ups
- Coordinate events and local projects
- Participate in process development and quality management activities in accordance with ISO standards
- Drive and propose improvements to create more efficient and cost-effective processes
- Contribute to annual price adjustments and other administrative business processes
Who We Are Looking For
Qualifications
- At least 2 to 3 years of experience in an administrative role
- Experience with order processing and invoicing
- Strong systems knowledge and experience with business- and CRM systems
- Advanced proficiency in Excel and Microsoft Office
- Excellent communication skills in both Swedish and English, written and spoken
- Knowledge of another Nordic language or German is meritorious
- Technical or IT-related experience is considered an advantage
Personal Qualities
We believe you are:
- Structured, detail-oriented and quality-conscious
- Service-minded and comfortable working with many stakeholders
- Flexible and accustomed to handling multiple tasks simultaneously
- Solution-oriented and skilled at prioritizing under pressure
- Proactive with a strong focus on continuous improvement
- Communicative and able to explain information clearly to both customers and colleagues
- A team player who enjoys collaborating across departmental boundaries
What We Offer
At EPLAN, you will become part of an international company with strong growth and ambitious goals. We offer a varied role where you will have the opportunity to influence and develop both ways of working and business processes. You will work in an engaged team where collaboration, professionalism and joy are the heart of everything we do.
With us, you will enjoy:
- A central role within a Nordic organization
- The opportunity to influence and develop administrative processes
- Working in an international environment
- Professional development and continuous learning opportunities
- A dedicated team with a strong sense of collaboration
Application
Does this sound like the next step in your career?
Does this sound like the right opportunity for you? If so, don’t hesitate to submit your application, including your resume and cover letter. If you have any questions, please feel free to contact Therese af Geijerstam, HR Business Partner at Rittal: afgeijerstam.t@rittal.se or +46 709-81 58 64. or Ronnie Blömeke, Nordics Sales Director: blomeke.r@eplan.se.
Welcome at Eplan Nordics!
